Terms of Service

Last updated: 6 March 2025

1. Introduction and operator

These Terms of Service ("Terms") govern your use of the website zlozarinoujrozis.world ("Website") and any orders you place for products offered on the Website. The Website is operated by Zlozarinoujrozis ("we", "us", "our"), with address at Vesterbrogade 6C, 1620 København, Denmark. You can contact us by email at message@zlozarinoujrozis.world or by phone at +45 33 14 82 66.

By accessing or using the Website, or by submitting an order, you agree to be bound by these Terms. If you do not agree, please do not use the Website or place an order. We recommend that you read these Terms carefully and keep a copy for your records.

2. Definitions

In these Terms: "Customer" or "you" means the natural or legal person who uses the Website or places an order; "Product(s)" means the goods (including Cardiovita Natur and any other products) offered for sale on the Website; "Order" means your offer to purchase Products submitted via the order form or other means we provide; "Contract" means the binding agreement between you and us for the sale and purchase of Products, formed when we accept your Order.

3. Use of the Website

You agree to use the Website only for lawful purposes and in accordance with these Terms. You must not use the Website in any way that:

• Violates any applicable local, national, or international law or regulation.
• Infringes the intellectual property or other rights of us or any third party.
• Involves transmitting any harmful, offensive, or illegal content, or any malware or code designed to disrupt or damage the Website or users' devices.
• Attempts to gain unauthorised access to our or any third party's systems, accounts, or data.
• Impersonates any person or entity or misrepresents your affiliation.

We reserve the right to suspend or terminate your access to the Website if we reasonably believe you have breached these Terms or for operational or legal reasons. We do not guarantee that the Website will be available at all times; we may modify, suspend, or discontinue the Website or any part of it with or without notice, subject to our obligations regarding orders already accepted.

4. Products and information

The Products offered on the Website include dietary or food supplements (e.g. Cardiovita Natur), which are not medicinal products. Product descriptions, images, and specifications are provided in good faith but may be subject to change (e.g. packaging or minor formulation updates by the manufacturer). We do not warrant that product descriptions or other content on the Website are error-free, complete, or current. We reserve the right to correct errors and to limit quantities. If a Product you ordered is no longer available or has been mispriced, we will inform you and offer a refund or alternative where appropriate.

Food supplements are not intended to diagnose, treat, cure, or prevent any disease. They are intended to supplement the diet. Individual experiences may vary. You should consult a healthcare professional before starting any new supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition.

5. Orders and formation of contract

When you submit an order via the order form (or other means we provide), you are making an offer to purchase the Product(s) on the terms stated on the Website at the time of your order, including price and delivery terms. We will send you an order confirmation (e.g. by email) once we have received your order. A binding contract between you and us is formed when we send you our order confirmation, or when we dispatch the Product(s), whichever is earlier. We are not obliged to accept every order; we may refuse or cancel an order (e.g. in case of suspected fraud, error, or if the Product is unavailable) and will refund any payment already made in such cases.

You are responsible for providing accurate and complete contact and delivery details. We are not liable for failed delivery or delay caused by incorrect information you provided.

6. Price, payment, and delivery

Prices shown on the Website are in Danish Kroner (DKK) unless otherwise stated and include VAT where applicable. Delivery costs (if any) will be indicated before you confirm your order. We reserve the right to change prices at any time; changes do not affect orders already accepted. Payment is due as indicated in the order process (e.g. on order or on delivery). We accept the payment methods displayed on the Website. You must pay using a valid payment method. If payment fails or is reversed, we may cancel the order and pursue recovery. Delivery will be made to the address you provide, within the timeframe stated on the Website or in the order confirmation, subject to force majeure. Risk in the Products passes to you upon delivery to the carrier or at your address, as applicable under Danish law.

7. Withdrawal and returns

As a consumer in the EU/EEA, you have the right to withdraw from the contract within 14 days without giving any reason. The withdrawal period expires 14 days from the day on which you (or a third party you designate) acquire physical possession of the goods. To exercise the right of withdrawal, you must inform us of your decision by a clear statement (e.g. by email or post). You may use the model withdrawal form we provide if we make one available. To meet the withdrawal deadline, it is sufficient for you to send your communication before the 14-day period has expired. If you withdraw, we will reimburse you without undue delay and in any event not later than 14 days from the day we receive the goods back or proof that you have sent them back. We will use the same means of payment as you used for the initial transaction, unless otherwise agreed. You are responsible for the direct cost of returning the goods unless we have agreed to bear that cost. For full details, including conditions and possible deductions, see our Return Policy.

8. Warranty and liability

We warrant that the Products will conform to the description and be of satisfactory quality at the time of delivery. Your statutory rights (including the right to a remedy for lack of conformity under Danish consumer law) are not affected. We are not liable for any indirect, consequential, or incidental loss (e.g. loss of profit, data, or goodwill) except where such exclusion is not permitted by law. Our total liability for any claim arising out of or in connection with these Terms or the supply of Products shall not exceed the price paid by you for the relevant Product(s). Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.

9. Intellectual property

All content on the Website (including text, graphics, logos, images, and software) is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or use any such content for commercial purposes without our prior written consent. You may view and print pages for your personal, non-commercial use.

10. Personal data and privacy

We process your personal data in accordance with our Privacy Policy and applicable data protection law, including the GDPR. By using the Website and placing orders, you acknowledge that you have read and understood our Privacy Policy. We use cookies as described in our Cookie Policy; by using the Website you consent to our use of cookies in accordance with that policy (where consent is required).

11. Governing law and dispute resolution

These Terms are governed by the laws of Denmark. Any dispute arising out of or in connection with these Terms or the Contract shall be subject to the non-exclusive jurisdiction of the Danish courts. If you are a consumer, you may also bring proceedings in the courts of your country of residence. Nothing in these Terms affects your right to use out-of-court complaint mechanisms (e.g. the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr) where applicable.

12. Severability and changes

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. We may amend these Terms from time to time. The amended Terms will be posted on this page with an updated "Last updated" date. Changes will apply to orders placed after the date of posting. We encourage you to review these Terms periodically. Continued use of the Website or placement of orders after changes constitutes acceptance of the amended Terms.

13. Contact

For questions about these Terms or your order, please contact us at Zlozarinoujrozis, Vesterbrogade 6C, 1620 København, Denmark; email message@zlozarinoujrozis.world; phone +45 33 14 82 66.